Understanding Security & Compliance at FeedbackRobot
Account Credentials and Access
When you create a FeedbackRobot account, you’re entrusted with sensitive login credentials. It’s your responsibility to
- Keep credentials confidential. Never share your password or API keys.
- Monitor account activity. You’re liable for all actions taken under your login.
- Report unauthorized access immediately. Contact support if you suspect any breach (support@feedbackrobot.com)
These measures help us maintain a secure environment for all users.
Acceptable Use and Prohibited Actions
To protect the platform and our community, FeedbackRobot’s Acceptable Use Policy strictly forbids:
- Unauthorized access attempts to our servers, networks, or data.
- Transmission of malicious code, spam, or unsolicited marketing materials.
- Violation of applicable laws when using our services.
Adhering to these rules ensures everyone can use FeedbackRobot safely and lawfully.
Data Integrity and Intellectual Property
All content, trademarks, and technology powering FeedbackRobot are owned by us or our licensors. You agree not to:
- Copy, distribute, or modify our intellectual property without permission.
- Use our brand elements (name, logo) without explicit written consent.
Respecting these rights helps us continue delivering innovative features securely.
Payment, Billing and Compliance
When you upgrade your plan, you authorize FeedbackRobot to process subscription fees via your chosen payment method. To stay compliant:
- Pay all fees on time to avoid service interruptions.
- Understand that fees are non-refundable, unless stated otherwise.
- Provide accurate billing information, including any required tax data.
Timely payments keep your account in good standing and our services running smoothly.
Termination and Enforcement
We reserve the right to suspend or terminate access if you:
- Violate any of our Terms & Conditions
- Engage in fraudulent or harmful activity
- Fail to make required payments
This enforcement ensures the platform remains secure and reliable for all users.
Governing Law and Policy Updates
Our Terms are governed by the laws of the State of Delaware. Any disputes will be resolved in Delaware courts. We may update these terms periodically—changes become effective upon posting, so we recommend:
- Review the Terms page regularly for updates.
- Noting the Effective Date at the top of the document.
Staying informed helps you remain compliant and secure.
Additional Resources
- Read the Full Terms & Conditions - FeedbackRobot Terms of Service
- Privacy Policy - Learn how we handle your data at Privacy Policy
- Help Center - For security FAQs and support, visit Help Center
If you have any questions about security or compliance, please reach out to our support team via the Help Center.