Accessing the Product Roadmap & Upcoming Features in FeedbackRobot

Introduction

At FeedbackRobot, we believe transparency drives trust. That’s why we publish a live product roadmap outlining upcoming enhancements and release timelines. In this article, you’ll learn how to view the roadmap, understand what’s in development, such as our biggest update yet, WhatsApp survey messaging, and where to follow us for the latest announcements.


Step 1: Open the Help Center Roadmap Page

  1. Navigate to your browser and visit our Help Center.
  2. In the Announcements & Product Updates section you will find our latest updates

Step 2: Find the Updates in the Admin Cabinet

  1. We will make sure to highlight our updates or upcoming events in the admin cabinet
  2. For example, you can see the WhatsApp update in your cabinet
    1. Log in or Sign in to your account
    2. Navigate to the Sending Channels
FeedbackRobot’s WhatsApp survey
WhatsApp Update

Step 3: Spotlight on WhatsApp Survey Messaging

Among our upcoming releases, the WhatsApp survey messaging feature stands out as one of the biggest updates to date. Here’s what to expect:

  • Send Surveys via WhatsApp

    Seamlessly deliver your CSAT, NPS, or custom surveys directly in WhatsApp chats.

  • Real-Time Tracking

    Monitor opens, clicks, and completions in your Survey Center dashboard.

  • Automations and Templates

    Leverage prebuilt WhatsApp message templates and schedule automated reminders.


Stay Tuned for Major Updates

Our roadmap is constantly evolving with new ideas and improvements. To never miss an update:

  • Check the Help Center - We update the roadmap in real time.
  • Follow Us on Social Media - Get feature announcements on LinkedIn

Conclusion

Accessing the FeedbackRobot product roadmap lets you see our development priorities and upcoming innovations, especially our game-changing WhatsApp survey messaging. Head over to the roadmap now, cast your votes, and follow us on social to stay in the loop on every new feature.

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