Understanding FeedbackRobot’s Privacy Policy

Introduction

At FeedbackRobot, your privacy matters. Our Privacy Policy explains what personal and usage data we collect, how we use it to improve our services, and the measures we take to keep it secure. This article breaks down each section of the policy, complete with screenshots, short image descriptions, and alt text, so that you can understand your rights and our commitments.


Information We Collect

We gather several types of data when you interact with FeedbackRobot:

  • Personal Information - Name, email address, company details, and contact info.
  • Usage Data - IP address, browser type, device information, and how you navigate our platform.
  • Survey Responses - Any feedback your customers provide through our surveys.
  • Cookies and Tracking - Usage patterns and preferences via cookies and similar technologies.

How We Use Your Information

Your data powers and enhances our platform:

  • Provide and Improve Services - Maintain functionality and roll out new features.
  • Personalization - Tailor your experience and suggest relevant tools.
  • Communication - Respond to inquiries and send important updates.
  • Security and Fraud Prevention - Detect and block unauthorized activity.
  • Analytics - Analyze usage trends to optimize performance.

Data Sharing & Disclosure

We never sell your personal data. We may share it with:

  • Service Providers - Third-party vendors for hosting, analytics, and support.
  • Legal Compliance - Authorities when required by law or legal process.
  • Business Transfers - In the event of a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard measures to safeguard your information, including encryption in transit and at rest, access controls, and regular security audits. However, no internet transmission is 100% secure, so we cannot guarantee absolute protection.


Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to certain processing activities.

To exercise these rights, contact our support team via the Help Center.


Data Retention

We retain your data only as long as necessary to provide our services or as required by law. When retention is no longer required, we securely delete or anonymize your information.


Third-Party Links

Our platform may include links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.


Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date. We recommend revisiting this page to stay informed.

Contact Us

If you have questions or requests regarding this Privacy Policy, please reach out:

By using FeedbackRobot, you agree to the terms outlined in this Privacy Policy.

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